Jobs

info

This page covers the Jobs dashboard in the Client Portal. For API-level background job operations, see Background Job Processing.

Monitor and manage background processing jobs. The page is titled "Async Jobs" with the subtitle "Last 24 hours". It is a live view of recent work, not a permanent history.

Jobs List

View all your background jobs:

Column	Description
ID	Unique job identifier
Status	Current state
Created	Submission time
Started	Start time
Completed	Completion time
Actions	Cancel, View

Job Status

Status	Icon	Description
Pending	⏳	Queued, waiting to start
Retrying	🔁	Retrying after a transient failure
Running	🔄	Currently running
Completed	✅	Finished successfully
Failed	❌	Encountered error
Timed out	⏱️	Exceeded the job time limit
Cancelled	🚫	Cancelled by user

Filtering Jobs

Filter the list by status: All, Pending, Running, Completed, Failed, Cancelled.

Retrying and Timed out jobs are visible in the list but do not have their own filter, so find them under All.

Job Details

Click any job to view:

Overview

• Job ID
• Full timeline (created, started, completed)

Input

The original request payload, exactly as you submitted it — including messages whose content is an array of content parts rather than a plain string:

{
  "model": "your-chat-model",
  "messages": [...],
  "max_tokens": 4096
}

Output

For completed jobs:

• Full response
• Token usage
• Finish reason

For completed jobs from reasoning models, the Output panel renders the answer whether the model placed it in the standard content field or in the reasoning / reasoning_content channel. You see the generated text regardless of which channel the model used.

For failed jobs:

• Error message
• Error code
• Troubleshooting hints

Actions

Cancel Job

Cancel a pending or running job:

1. Find the job in the list
2. Click Cancel
3. Confirm cancellation

note

Running jobs may not cancel immediately. They'll stop at the next checkpoint.

Job Limits

Limit	Value
Results retention	24 hours

note

The Jobs dashboard shows recent Redis-backed background jobs, not permanent audit history. Usage and billing records are stored separately by the Usage Service.

Auto-Refresh

The jobs list auto-refreshes every 10 seconds.

Toggle auto-refresh with the refresh button.

Troubleshooting

Job Stuck in Pending

Possible causes:

• Queue is full (high demand)
• Resource constraints
• Model unavailable

Wait or contact administrator if prolonged.

Job Failed

Check the error message:

• Model unavailable: Model deployment issue
• Invalid payload: Request format error
• Timeout: Job exceeded time limit

Results Not Available

Results are deleted after 24 hours. Download important results promptly.